Author: Christine Cuellar
Powering Conversational AI With Structured Content (webinar)
In this episode of our Let’s Talk ContentOps! webinar series, special guest Rahel Bailie, Content Solutions Director of Technically Write IT, and host Sarah O’Keefe, Founder & CEO of Scriptorium, discuss how organizations can leverage the unlikely connection between structured content and conversational AI.
In this webinar, attendees learn:
- What is structured content, and how it fuels reliable conversational AI responses
- How technical writers and conversation designers can collaborate for optimal output
- Where to get started with structured content and conversational AI
Our top four topics for 2024
Did you miss a podcast, blog post, or webinar? We get it–there’s too much content and not enough time, but we’ve got you covered. Here’s a collection of our biggest topics from this year.
Create an effective RFP for CCMSs with these 3 tips
The RFP process is governed by legal and procurement rules that may not support the best outcomes for your content operations. You must adhere to these compliance requirements, but there are still steps you can take to create an effective RFP.
Pulse check on AI: December, 2024 (podcast)
In episode 178 of the Content Strategy Experts podcast, Sarah O’Keefe and Christine Cuellar perform a pulse check on the state of AI as of December 2024. They discuss unresolved complex content problems and share key considerations for entering 2025 and beyond.
The truth that we’re finding our way towards appears to be that you can use AI as a tool and it is very, very good at patterns and synthesis and condensing content. And it is very, very bad at creating useful, accurate, net new content. That appears to be the bottom line as we exit 2024.
— Sarah O’Keefe
Savor the season with Scriptorium: Our favorite holiday recipes
Once again, it’s the time of year when we start… well, continue talking about good food. This blog is full of cozy recipes from our team.
From stakeholders to stake-holders: Getting business buy-in for content operations
LavaCon 2024 delivered actionable insights, emphasizing that your business case for content operations requires strong alignment with business goals. Successful content modernization hinges on executive support, effective change management, and a wary eye on AI.
Survive the descent: planning your content ops exit strategy
Whether you’re surviving a content operations project or a journey through treacherous caverns, it’s crucial to plan your way out before you begin. In episode 176 of the Content Strategy Experts podcast, Alan Pringle and Christine Cuellar unpack the parallels between navigating horror-filled caves and building a content ops exit strategy.
Alan Pringle: When you’re choosing tools, if you end up something that is super proprietary, has its own file formats, and so on, that means it’s probably gonna be harder to extract your content from that system. A good example of this is those of you with Samsung Android phones. You have got this proprietary layer where it may even insert things into your source code that is very particular to that product line. So look at how proprietary your tool or toolchain is and how hard it’s going to be to export. That should be an early question you ask during even the RFP process. How do people get out of your system? I realize that sounds absolutely bat-you-know-what to be telling people to be thinking about something like that when you’re just getting rolling–
Christine Cuellar: Appropriate for a cave analogy, right?
Alan Pringle: Yes, true. But you should be, you absolutely should be.
Lessons Japan taught me about content localization strategy
With English as my first (and only) language, and being a first-time visitor to the incredible country of Japan, I found several takeaways for creating content with translation in mind.
Plus, in this blog, you’ll find delicious pictures of world-class food. (Caution: may cause salivation and a desperate urge to buy a plane ticket. Or is that just me?)
See Scriptorium in action at these upcoming events!
Whether you want to connect in person or online, you can see Scriptorium at these upcoming conferences and webinars.
