Content strategy—or should I say, #contentstrategy—has been picking up steam over the years on social media. Twitter is especially saturated with the #contentstrategy tag. But what exactly is being positioned as content strategy?
In 2015, we talked about a vision to tackle, lead and map out an enterprise content strategy. Today I wanted to provide an update on making that vision a reality, and how to expand it beyond a singular team and into other parts of an organization.
The rollout of an enterprise content strategy can be done in phases to define content goals, clean up existing content and then expand to additional departments.
A misfire by a German grocery chain entering the US market reminds me of a very important content strategy commandment: Know thy audience.
When winter weather makes commuting to Scriptorium’s NC office difficult, we work from home. We have set up a cloud-based infrastructure to support remote employees (hello, Bill Swallow!), and it works well for the rest of us during weather events and business travel.
00:00 Sarah O’Keefe: Welcome to the Content Strategy Expert’s podcast, brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize and distribute content in an efficient way.
Hi, everyone, I’m Sarah O’Keefe. In episode 15, we have a special guest, Erin Vang. Erin is the owner and principal pragmatist of Global Pragmatica, which provides statistical management and content strategy consulting to Fortune 500 companies. Erin’s been doing that since 2008 and has also held senior management positions at Dolby Labs, SAS, and SYSTAT, in software technical communications, QA, program management, and localization. Erin, welcome.
This post is part of Scriptorium’s 20th anniversary celebration.
You know you’re doing content strategy wrong when…
If content is like food, then content strategy is the delivery system, whether a restaurant or a home cook feeding a family. Scriptorium is full of people who like to eat and cook, so food analogies are always popular around here.
We often talk about building content strategies from the ground up: first, coming up with a strategy to address your content problems, and then implementing a solution. But not all implementations happen that way. If you’ve already started implementing a new system, it’s not too late to think about content strategy—in fact, it’s crucial to make sure your new processes will be sustainable.
00:00 Bill: Welcome to The Content Strategy Experts podcast, brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize, and distribute content in an efficient way. In episode 13, we discuss measuring the return on investment in a content strategy implementation. Hi, everybody. This is Bill Swallow, the Director of Operations here at Scriptorium. I am here with Sarah O’Keefe, the founder and CEO.
The scope and practice of content strategy is ever-expanding. From marketing to user experience to technical content development, the need for a strategy governing content creation and production grows. With this growth, the definitions of content strategy can vary, but they all recognize that the need for effective and targeted content is critical.
Here in the United States, the summer is now officially over and students are back to school. For many, this means a change in routine and a fresh outlook on the remainder of the year. This is an excellent time to direct that fresh outlook to your content by measuring your content strategy ROI.
00:00 Bill Swallow: Welcome to the Content Strategy Experts podcast brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize and distribute content in an efficient way. In episode 11, we’ll talk about transitioning from a developed content strategy to implementation of that strategy.
Last year we wrote about content strategy after mergers and acquisitions. While many infrastructure decisions and changes need to be made, change management on the personnel side is critical for success.
Things have changed since we wrote this! Check out new insights from our team in this post.
00:00 Sarah O’Keefe: Welcome to The Content Strategy Experts podcast brought to you by Scriptorium. Since 1997 Scriptorium has helped companies manage, structure, organize, and distribute content in an efficient way. In episode 10, we discuss the client consultant relationship. What does it look like when you bring in a content strategy consultancy like Scriptorium? Hi everybody, I’m Sarah O’Keefe, I’m the principal at Scriptorium, I’m in our podcasting studio in Durham, North Carolina on a sweltering July and I’m virtually at least with Bill Swallow. Bill are you there?
00:35 Bill Swallow: I am here.
00:00 Announcer: This is the Content Strategy Experts podcast produced by Scriptorium. Since 1997 Scriptorium has helped companies manage, structure, organize and distribute content in an efficient way.
00:13 Bill Swallow: Welcome to the Content Strategy Experts podcast brought to you by Scriptorium. In episode eight we consider how the industry has changed over the past 20 years. Welcome, this is Bill Swallow from Scriptorium Publishing. I am here with Sarah O’Keefe, who is the founder and CEO.
Assets have long life, and their value depreciates over time. Does content meet that definition?
You. You over there with the finicky formatting and the inability to use templates and the hours of adjusting graphics when you add a paragraph.
Yes. You.
Coauthored by Sarah O’Keefe and Alan Pringle
First published in 2001.
Structured authoring and XML represent a significant paradigm shift in content creation. Implementing structured authoring with XML allows organizations to enforce content organization requirements. The addition of hierarchy and metadata to content improves reuse and content management. These benefits, however, must be weighed against the effort required to implement a structured authoring approach. The business case is compelling for larger writing organizations; they will be the first to adopt structured authoring. Over time, improvements in available tools will reduce the cost of implementing structured authoring and make it affordable for smaller organizations.
A content strategy implementation requires you to address multiple technical facets: tool and process integration, specifications for how content is delivered, and so on. These technical details, however, are of little interest to the executives who control funding. They are much more interested in seeing results to justify continued spending.
My 2017 trend is the impact of machine translation on content strategy.
The ghoulish nasties I depicted two years ago in Content Strategy vs. The Undead continue to haunt content strategy implementations and information development projects.
They just… won’t… DIE!
However, they are not the only monsters that can terrorize your content strategy implementation.
Does your content deliver on your marketing promises?
Thinking about migrating unstructured content to XML? Take a hard look at your existing desktop publishing workflow. The maturity of your DTP process will have a big impact on a move to XML.
Following a template-based DTP workflow is not just about implementing best-practice processes. Templates make a potential move to XML less expensive and painful.
