For his 1959 horror movie The Tingler, director/producer William Castle had movie theater seats rigged with buzzers to scare moviegoers during a scene when the Tingler creature is loose in a theater. Patrons in those seats probably didn’t enjoy the jolt—or making a spectacle of … Read More
Because the phrase “best practices” is boring, we provide, for your reading pleasure, the ten commandments of DITA.
“Content is an asset worthy of being managed,” says Scott Abel. I agree that good content is an asset. Bad content is a liability. It’s time to talk about the shameful underbelly of technical communication.
Last night, a bit of spam managed to worm its way through the filters on a personal email account, and I have to admit I glanced at the content while scanning previews of messages. That’s when I spotted a paragraph that really jumped out at … Read More
The Shanghai Tech Writer blog has posted a screen capture of a rather ominous error message in FrameMaker: The licensing subsystem has failed catastrophically. You must reinstall or call customer support. I have never been the unfortunate recipient of that particular message in the many … Read More
About a year ago, we added Google Analytics to our web site. I have done some research to see what posts were the most popular in the past year: The clear winner was our FrameMaker 9 review. With 21 comments, I think it was also … Read More
Which graphics formats should you use in your documentation? For print, the traditional advice is EPS for line drawings and TIFF for screen captures and photographs. That’s still good advice. These days, you might choose PDF and PNG for the same purposes. There are caveats … Read More