Angst and authority

Sarah O'Keefe / Opinion5 Comments

Clay Shirky has a fascinating post on the concept of algorithmic authority; the idea that large systems, such as Google PageRank or Wikipedia have authority (that is, credibility) because of the way that the system works. In other words, a page that is returned first in … Read More

Error message melodrama

Alan Pringle / Opinion2 Comments

The Shanghai Tech Writer blog has posted a screen capture of a rather ominous error message in FrameMaker: The licensing subsystem has failed catastrophically. You must reinstall or call customer support. I have never been the unfortunate recipient of that particular message in the many … Read More

We’ve been localised

Alan Pringle / LocalizationLeave a Comment

Over the years, I have worked on manuals that were translated, and I have helped clients with their localization processes. Despite those experiences, I’ve never been part of a project in which US English was localized (well, localised) into UK English–until now. Cherryleaf has adapted … Read More