Until I started working at Scriptorium, my educational and work background was in information and library science.
In 1985, a few eyebrows were raised (and many eyes rolled) when Sally Field gave her “You like me!” Academy Award acceptance speech.
Getting attractive PDF output out of XML is a serious technical challenge. But in some organizations, the PDF requirement is being used to prevent to unwanted workflow changes.
Social media has transformed the work of technical communicators, but we’re far from alone in feeling its impact:
Anne Gentle, in the post Writing Engaging Technical Documentation, says this: I love it when I hear people say, “I no longer work for development. I work for the user.”
The information you can get from a conference presentation is usually available online—in blogs, webcasts, forums, and/or white papers. So why should you invest the time and the money to attend an event in person? In the end, there’s something very powerful about eating and drinking … Read More
Our web site now has forums for discussions of technical communication issues. We want to give you, our readers, a venue where you can set your own agenda instead of just responding to our blog posts. Given Scriptorium’s particular interests, I expect to see a lot … Read More
A report from Morgan Stanley states that mobile Internet use will be twice that of desktop Internet and that the iPhone/smartphone “may prove to be the fastest ramping and most disruptive technology product / service launch the world has ever seen.” That “disruption” is already … Read More
Clay Shirky has a fascinating post on the concept of algorithmic authority; the idea that large systems, such as Google PageRank or Wikipedia have authority (that is, credibility) because of the way that the system works. In other words, a page that is returned first in … Read More
Many thanks to all of the people who attended yesterday’s webcast on coping with user-generated content. We recorded the webcast, and it is now available: In a nod to the topic itself—and in an effort to make the event more interesting, I solicited quite a … Read More
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