It’s always dangerous to make predictions, but for 2019, we are defining “smarter content in unexpected places” as our trend in content strategy. The catalyst is recognition of content value. Once you decide that delivering certain information is valuable, you then start to think about … Read More
In this webcast recording, Sarah O’Keefe and Bill Swallow of Scriptorium Publishing discuss what’s new in technical communication. Alan Pringle moderates.
In this webcast recording, Sarah O’Keefe and guest presenter Char James-Tanny discuss tech comm trends for the upcoming year and beyond. Topics include use of the cloud, help authoring tool innovation, business value, adoption of standards, shift to mobile, and more.
With 2011 waning, people are contemplating what 2012 will bring for technical communication. Our profession is changing rapidly, so intelligent conversations about the future of tech comm are essential. All that smart talk has absolutely nothing to do with this post.
In this webcast, Nicky Bleiel of ComponentOne and I discuss trends for tech comm in the upcoming year.
At the 2011 North Carolina Technology Association annual meeting, Gartner analyst Michael Smith discussed how IT needs to show business value or risk being marginalized within an organization.
Predictions time! First, let’s review the 2010 post: cloud-based authoring begins to replace desktop authoring, increased adoption of XML alongside more sophisticated justifications, social media, collaboration, important new terms (content strategy [yes!] and decision engine [huh?]). I’m not sure why I thought “decision engine” was … Read More
After some “interesting” technical challenges, the recording of our Trends in technical communication webcast is now available on Slideshare: