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Tag: DITA

Content operations Podcast Podcast transcript

Deliver content dynamically with a content delivery platform

Struggling to get the right content to the right people, exactly when and where they need it? In this podcast, Scriptorium CEO Sarah O’Keefe and Fluid Topics CEO Fabrice Lacroix explore dynamic content delivery—pushing content beyond static PDFs into flexible platforms that power search, personalization, and multi-channel distribution.

When we deliver the content, whether it’s through the APIs or the portal that you’ve built that is served by the platform, we render the content in a way that we can dynamically remove or hide parts of the content that would not apply to the context, the profile of the user. That’s the magic of a CDP. It’s delivering that content dynamically.

— Fabrice Lacroix

Sarah O'Keefe
May 19, 2025
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Content operations Learning content Podcast Podcast transcript

The benefits of structured content for learning & development content

In this episode, Alan Pringle, Bill Swallow, and Christine Cuellar explore how structured learning content supports the learning experience. They also discuss the similarities and differences between structured content for learning content and technical (techcomm) content.

Even if you are significantly reusing your learning content, you’re not just putting the same text everywhere. You can add personalization layers to the content and tailor certain parts of the content that are specific to your audience’s needs. If you were in a copy-and-paste scenario, you’d have to manually update it every single time you want to make a change. That scenario also makes it a lot more difficult to update content as you modify it for specific audiences over time, because you may not find everywhere a piece of information has been used and modified when you need to update it.

— Bill Swallow

Christine Cuellar
April 7, 2025
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Content operations DITA Webinar

Discovering the Basics of DITA with LearningDITA (webinar)

In this webinar, Sarah O’Keefe shares the basics of DITA—what it is, why it’s crucial for creating structured content, and how it revolutionizes consistency and efficiency in documentation. By exploring core elements such as topics, maps, and metadata, along with DITA specializations like task, concept, and reference topics, you’ll learn why organizations around the globe use DITA to craft modular, reusable content and put it to work.

You’ll be introduced to a self-paced, online DITA training resource called LearningDITA. Lessons include exercises, links to additional resources and videos, and quizzes to test your knowledge.

What DITA offers is a mechanism for extensibility that doesn’t break the standard. If you’re going to try to build out a system that is futureproof, as best we can without knowing the future, then we need flexibility. We need the ability to change things as we go, to extend, to add new output types, to add new semantics, to add new metadata, to add new systems into the equation.

— Sarah O’Keefe

Sarah O'Keefe
March 24, 2025
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Content operations Webinar

Transforming The Future: ContentOps In The Age Of AI (webinar)

In this episode of our Let’s Talk ContentOps webinar series, Scott Abel, The Content Wrangler himself, talks about the future of content operations in the age of artificial intelligence. You may know Scott from his work as a consultant, conference presenter, and talk show host, but in this session, we turn the spotlight back on Scott and ask him what HE thinks about the future of content ops.

Viewers will learn how AI is reshaping content operations, including:

  • Creating seamless system connectivity
  • Transforming content creation, management, and delivery
  • Changing how platforms for professional content creators work

Sarah O'Keefe
March 17, 2025
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DITA Podcast Podcast transcript

LearningDITA: What’s new and how it enhances your learning experience

In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind LearningDITA, explore our course topics, and share an exclusive coupon code for our podcast listeners.

Gretyl Kinsey: Over time that user base grew and grew. And now it boggles my mind that it got all the way up to 16,000 users. I never expected it to grow to that size.

Alan Pringle: Well, we didn’t really either, nor did our infrastructure. Because as of late 2024, things started to go a little sideways, and it became clear our tech stack was not going to be able to sustain more students. It was very creaky. The site wasn’t performing well. So we made a decision that we needed to take the site offline, and we did, to basically redo it on a new platform.

Alan Pringle
March 10, 2025
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Learning content Podcast Podcast transcript Taxonomy

Building your futureproof taxonomy for learning content (podcast, part 2)

In our last episode, you learned how a taxonomy helps you simplify search, create consistency, and deliver personalized learning experiences at scale. In part two of this two-part series, Gretyl Kinsey and Allison Beatty discuss how to start developing your futureproof taxonomy from assessing your content needs to lessons learned from past projects.

Gretyl Kinsey: The ultimate end goal of a taxonomy is to make information easier to find, particularly for your user base because that’s who you’re creating this content for. With learning material, the learner is who you’re creating your courses for. Make sure to keep that end goal in mind when you’re building your taxonomy.

Allison Beatty
February 10, 2025
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