“It’s not about the tools.” Except when it’s totally about the tools.
Given the choice between an inexpensive writer with a limited skill set and a professional technical communicator, which should you choose?
Check out Content Strategy 101: Transform Technical Content a Business Asset over at contentstrategy101.com. There are new sections on business goals (increasing product visibility, building user community) and on localization, and other updates throughout.
The DITA Open Toolkit comes with support for many languages, but you can always find one that is not yet covered. Fortunately, adding a new language does not require any strange incantations.
I was reading a list of seven tips for improving technical writing, and the first tip gave me pause: 1. Analogy – provide a comparison or analogy to describe how something abstract works. Not everyone is as familiar with the system as you are. Try … Read More
October 22nd, join Simon Bate for a session on delivering multiple versions of a help set without making multiple copies of the help: We needed to generate a help set from DITA sources that applied to multiple products. However, serious space constraints prevent us from using … Read More
Last night, a bit of spam managed to worm its way through the filters on a personal email account, and I have to admit I glanced at the content while scanning previews of messages. That’s when I spotted a paragraph that really jumped out at … Read More