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Tag Archive

Home Blog Events tech comm

Tech comm, content strategy, and coaching

Sarah O'Keefe / 08.2016NewsLeave a Comment

Earlier in the year, I was chatting with Sharon Burton. As an aside to our knitting-focused discussion, I asked her what new services we should offer.

Going for the gold with your content strategy

Gretyl Kinsey / 08.2016Content strategyLeave a Comment

Now that the 2016 Olympic Games have come to a close, countries are tallying up their final medal counts. Athletes are assessing their performances, celebrating their victories or mourning their losses. After you’ve implemented a content strategy, you should also assess the project to determine … Read More

Tech comm skills: writing ability, technical aptitude, tool proficiency, and business sense

Alan Pringle / 08.2015Opinion10 Comments

Technical Writing is only about what software you know! Is that why every where I read any type of document, web page, or article it is FULL of misspellings, incorrect punctuation, and horrible formatting?!! That’s what started a thread on LinkedIn that encapsulates long-running debates … Read More

Webcast: Content Strategy vs. The Undead

Bill Swallow / 04.2015Content strategy, WebinarsLeave a Comment

Implementing a content strategy often involves overcoming significant technological and cultural challenges, but some of these challenges are so scary, so heinous, that they earn a place among the undead because they Just. Won’t. Die! In this webcast, which debuted at Lavacon 2014, Bill Swallow … Read More

Breaking down content silos: expectation vs. reality

Gretyl Kinsey / 03.2015Opinion2 Comments

You’re probably hearing it more and more: silos are bad for your business. They discourage collaboration, lead to duplication and inconsistency, and prevent you from delivering a unified content experience to your customers. But what really happens when you try to break them down?

Content strategy for tech comm and beyond

Gretyl Kinsey / 12.2014Content strategy, WebinarsLeave a Comment

Having trouble with your technical content process? Need a strategy that can help you improve and scale? Before you make a change, talk to the other content-producing groups in your company—marketing, training, sales, support—to develop a content strategy that works across the entire organization.

Webcast: The many facets of content strategy

Sarah O'Keefe / 07.2014Content strategy, WebinarsLeave a Comment

In this webcast recording, Sarah O’Keefe discusses the future of content strategy. The purpose of content strategy is to support your organization’s business goals. Content strategists need to understand how content across the organization—marketing, technical, and more—contributes to the overall business success.

Making the most of your conversion to XML, part 1

Gretyl Kinsey / 03.2014Opinion2 Comments

Your publishing workflow has been the same for years, but new technology, different customer requirements, and company growth are making you realize you might need a change. Your print-based processes won’t always be sustainable, and XML is looking like a possibility for the future. There’s … Read More

Webcast: The many facets of accessibility in technical communication

Sarah O'Keefe / 09.2013Content strategy, Webinars1 Comment

Whether you’re using relative font sizes for those with low vision, or keyboard functionality for those with motor issues, creating more accessible tech comm content for people with disabilities also makes it easier to navigate and follow for people without disabilities.

The convergence of information science and tech comm

ScriptoriumTech / 07.2012Opinion3 Comments

Until I started working at Scriptorium, my educational and work background was in information and library science.

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