Two weeks ago, The LavaCon Conference made its return to Dublin, Ireland. Before I dive in, thanks to Jack Molisani for yet another fun and insightful LavaCon conference!
Technical Writing is only about what software you know! Is that why every where I read any type of document, web page, or article it is FULL of misspellings, incorrect punctuation, and horrible formatting?!! That’s what started a thread on LinkedIn that encapsulates long-running debates … Read More
“I’m just the writer.”
Does this sound familiar? One reason for lack of accountability is the we-meeting. You know the one: “We need a new process for handling customer service issues.” Lots of discussion follows, but no clear direction is given, nor is any responsibility taken. Bruce Clarke (The … Read More
The elimination of the distribution monopoly for content is upending the publishing industry and technical communication specifically.
Let me qualify (heavily): this is, seriously, a rant. I started at Scriptorium in June (2010), and since then I’ve learned more than I did in my entire time in the tech comm MS program I was enrolled in. And what’s more, the knowledge I’ve … Read More
Our Technical Writing 101 book is now available in an ePub edition. You can purchase it from our online store or get it from Apple’s iBookstore.
Want to get me riled up? You can easily achieve that by making me feel stupid while reading your blog. I read a lot of blogs about technology, and I’ll admit that I’m on the periphery of some of these blogs’ intended audiences. That being … Read More
Happy news in my email this afternoon: The STC Carolina chapter has completed judging of the 2009-2010 Technical Publications Competition. For your Technical Writing 101: A Real World Guide to Planning and Writing Technical Content (third edition) entry, you have received an Award of Excellence. … Read More
Clay Shirky has a fascinating post on the concept of algorithmic authority; the idea that large systems, such as Google PageRank or Wikipedia have authority (that is, credibility) because of the way that the system works. In other words, a page that is returned first in … Read More