Content operations (ContentOps)

Sarah O'Keefe / Content strategyLeave a Comment

materials for designing and planning for building a house

Content operations (or ContentOps) refers to the system your organization uses to develop, deploy, and deliver customer-facing information. Rahel Bailie refers to it as the way that your organization operationalizes your content strategy. Over at easyDITA, there’s a more aspirational definition, which includes the purpose … Read More

Improving DITA workflow

Sarah O'Keefe / DITALeave a Comment

Ducklings swimming in a pond with mom

An organization’s first foray in DITA and structured content is most often driven by one of the following: Merger or acquisition: After a merger, the organization needs to refactor content workflows and so they decide to move into structured content and DITA. Localization: The organization … Read More