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Learning content Podcast Podcast transcript Taxonomy

Building your futureproof taxonomy for learning content (podcast, part 2)

In our last episode, you learned how a taxonomy helps you simplify search, create consistency, and deliver personalized learning experiences at scale. In part two of this two-part series, Gretyl Kinsey and Allison Beatty discuss how to start developing your futureproof taxonomy from assessing your content needs to lessons learned from past projects.

Gretyl Kinsey: The ultimate end goal of a taxonomy is to make information easier to find, particularly for your user base because that’s who you’re creating this content for. With learning material, the learner is who you’re creating your courses for. Make sure to keep that end goal in mind when you’re building your taxonomy.

Allison Beatty
February 10, 2025
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Learning content Podcast Podcast transcript Taxonomy

Taxonomy: Simplify search, create consistency, and more (podcast, part 1)

Can your learners find critical content when they need it? How do you deliver personalized learning experiences at scale? A learning content taxonomy might be your solution! In part one of this two-part series, Gretyl Kinsey and Allison Beatty share what a taxonomy is, the nuances of taxonomies for learning content, and how a taxonomy supports improved learner experiences in self-paced e-learning environments, instructor-led training, and more.

Allison Beatty: I know we’ve made taxonomies through all sorts of different frames, whether it’s structuring learning content, or we’ve made product taxonomies. It’s really a very flexible and useful thing to be able to implement in your organization.

Gretyl Kinsey: And it not only helps with that user experience for things like learning objectives, but it can also help your learners find the right courses to take. If you have some information in your taxonomy that’s designed to narrow it down to a learner saying, “I need to learn about this specific subject.” And that could have several layers of hierarchy to it. It could also help your learners understand what to go back and review based on the learning objectives. It can help them make some decisions around how they need to take a course.

Allison Beatty
February 3, 2025
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DITA

The PDF landscape for DITA content

I found this article in the 2010 (!!) archives and have updated it. Surprisingly, the general gist is still accurate.

There are numerous alternatives for producing PDF output from DITA content. The approach you choose will depend on your output requirements—do you need images floating in text, sidebars, and unique layouts on each page? How often do you republish content? How much content do you publish? Do you need to create variants for different audiences? Do you provide content in multiple languages?

Sarah O'Keefe
January 27, 2025
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Structured content Webinar

Powering Conversational AI With Structured Content (webinar)

In this episode of our Let’s Talk ContentOps! webinar series, special guest Rahel Bailie, Content Solutions Director of Technically Write IT, and host Sarah O’Keefe, Founder & CEO of Scriptorium, discuss how organizations can leverage the unlikely connection between structured content and conversational AI.

In this webinar, attendees learn:

  • What is structured content, and how it fuels reliable conversational AI responses
  • How technical writers and conversation designers can collaborate for optimal output
  • Where to get started with structured content and conversational AI

Christine Cuellar
January 21, 2025
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Learning content Podcast Podcast transcript

Transform L&D experiences at scale with structured learning content

Ready to deliver consistent and personalized learning content at scale for your learners? In this episode of the Content Operations podcast, Alan Pringle and Bill Swallow share how structured content can transform your L&D content processes. They also address challenges and opportunities for creating structured learning content.

There are other people in the content creation world who have had problems with content duplication, having to copy from one platform or tool to another. But I will tell you, from what I have seen, the people in the learning development space have it the worst in that regard—the worst.

— Alan Pringle

Alan Pringle
January 13, 2025
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Content operations Podcast Podcast transcript

Creating content ops RFPs: Strategies for success

In episode 179 of the Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle share the inside scoop on how to write an effective request for a proposal (RFP) for content operations. They’ll discuss how RFPs are constructed and evaluated, strategies for aligning your proposal with organizational goals, how to get buy-in from procurement and legal teams, and more.

When it comes time to write the RFP, rely on your procurement team, your legal team, and so on. They have that expertise. They know that process. It’s a matter of pairing what you know about your requirements and what you need with their processes to get the better result.

— Alan Pringle

Alan Pringle
December 9, 2024
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Industry insights Podcast Podcast transcript

Pulse check on AI: December, 2024 (podcast)

In episode 178 of the Content Strategy Experts podcast, Sarah O’Keefe and Christine Cuellar perform a pulse check on the state of AI as of December 2024. They discuss unresolved complex content problems and share key considerations for entering 2025 and beyond.

The truth that we’re finding our way towards appears to be that you can use AI as a tool and it is very, very good at patterns and synthesis and condensing content. And it is very, very bad at creating useful, accurate, net new content. That appears to be the bottom line as we exit 2024.

— Sarah O’Keefe

Christine Cuellar
December 2, 2024
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