Tag: content strategy
“No PDF for you!” The destructive power of arrogant thinking
I love it when an offhand remark on Twitter turns into a smart conversation.
Webcast: DITA and content strategy
In this webcast recording, Sarah O’Keefe discusses content strategy and the role of DITA in content strategy.
When IT is MIA, content strategy crumbles
Last year, I told you to hug it out with your IT department. Play nicely with your IT group, but you also need to ask tough questions and get commitments. Otherwise, IT problems can derail your content strategy.
From toilets to techcomm: tallying tool risks
I’m about to replace an old toilet, not-so-affectionately nicknamed the Lazy River.
The true cost of incumbency bias
When selecting authoring and publishing tools, there is an unfortunate human instinct to cling to the familiar. This ranges from a slight preference for the tool currently in use to “You will pry this software from my cold, dead hands.”
Let go of your silo
In reality, collaborative authoring is little more than a euphemism for the idea that “anyone can write.”
That’s Tom Johnson’s take on collaborative authoring in his latest blog post. The writer in me sympathizes deeply because the “anyone can write” attitude is a direct challenge to the careers of professional writers.
New to tech comm? Expect the unexpected
When I started at Scriptorium a year ago, I knew almost nothing about tech comm. I knew what technical content was, having used it many times, but I’d never really thought about how it was produced.
Hug it out with your IT department: collaboration beyond content
The stereotypical technical writer working in isolation is an endangered species—if not already extinct.
