Having trouble with your technical content process? Need a strategy that can help you improve and scale? Before you make a change, talk to the other content-producing groups in your company—marketing, training, sales, support—to develop a content strategy that works across the entire organization.
We moved into a new office at the end of October. The new space is bigger and nicer than the old space, but nonetheless, the moving process was painful. As a child, I moved several times and changed schools every two or three years. I then landed in North Carolina for college and stayed put. It occurs to me that a new content strategy introduces much of the same pain as relocation.
Content: You’re doing it wrong. That’s easy for me to say—we rarely hear from people who are happy with their content. But are you ready for a major transformation effort? Our approach is to assess the overall content lifecycle, meet with all the stakeholders, identify needs, develop a strategy, and then execute the strategy. If you want a more incremental approach, consider these inexpensive first steps.
In this presentation delivered at tcworld 2014 in Stuttgart, Alan Pringle and Sarah O’Keefe discuss several factors that are required to adapt content for the US market. This presentation is especially relevant for European companies that want to enter the US market.
At Information Development World, I delivered a keynote on the challenges of content silos. The silo problem emerged as a major theme of the conference.
Implementing a content strategy can involve overcoming many challenges. Some of these challenges can be quite scary and hazardous to your strategy. In fact, overcoming these challenges is a lot like battling the undead.
Your industrial products become part of well-oiled machines. Unfortunately, your workflow for developing product literature may not be as well-oiled.
The first step in DITA localization is to translate the actual content of your DITA files. The second step is to address DITA localization requirements for your output. This article provides an in-depth explanation of the localization support in the DITA Open Toolkit.
What’s the first thing that comes to your mind when I say “XML and content”? If large technical documents and back-end databases pop into your mind, you’re in good company. But many content-heavy groups can benefit from adopting XML. Marketing is one of these groups.
In this webcast, Sarah O’Keefe provides a basic introduction to XML and explains how it could affect your content creation efforts. This presentation emphasizes the overall concept and has minimal technical content.
